Sun 10 Oct 2021 12:14

We are aware that a number of parents are having difficulties registering their children onto the RFU's GMS system.

In resolving these issues we identified a number of causes

  • Parents who have more than one GMS account

SOLUTION - remove one of the accounts or merge the accounts

  • Different parents shown for different children

SOLUTION - use one parent only

  • Parents who have registered using different surnames

SOLUTION - only use one surname

  • Parents using different email addresses

SOLUTION - only use one email

We hope this helps

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